General Shipping Information
**Please important notes at the bottom of this page regarding our summer shipping schedule.
**Orders received by 3 pm HST Monday, Tuesday and Thursday will typically ship the following business day.**
**For orders received after 3 pm HST or on Wednesday, Friday, Saturday, Sunday and Holidays, shipping will be processed on the next business day. Please note that this will add processing time for orders, including those shipped via “FedEx”.
FREE SHIPPING on orders of $120.00 or more.* *Offer available on orders of $120.00 or more sent to a single address within the USA. Orders with multiple “ship to” addresses may not qualify if total value of shipment per address is less than $120.00. Offer not available for international shipments. If you have any questions, please feel free to call us and we will be happy to help!
無料シッピング － アメリカ国内在住のお客様には、発送住所が一ヵ所で合計＄120.00ドル以上ご購入頂きますとフェデックスの送料が無料となりますので、是非ご利用ください。
Shipping Large orders and Large Gift Boxes – due to size restrictions, larger orders and Large Gift Boxes do not qualify for shipping via USPS (Priority Mail/Med. Flat Rate). Please select FedEx as the shipping method for these items. If USPS (Priority Mail) is selected for large orders or those containing Large Gift Boxes, additional shipping charges may apply and your order may be delayed.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
*International shipping available for select countries: We offer international shipping from our website to select countries. If you experience any difficulty in ordering to ship outside of the U.S., please contact us directly at [email protected] or call us at 888-886-6639 (toll-free) or 808-775-1000 (direct) so that we may assist you personally. For all international shipments, please inquire with your local customs office as to whether or not there are any restrictions on the importing of organic honey to your destination, and what, if any, taxes, fees and duties may apply.
Our carrier of choice for international shipments is FedEx International Economy, which may take approx. 4-6 business days. To discuss additional shipping options, please contact us by email at [email protected] or call toll us free at 1-888-663-6639.
国際配送にはフェデックス国際エコノミー便で約４‐６日ほど要します。 他の方法をご希望の場合は、[email protected] までお問合せください。
Holiday/Adjusted Hours Shipping Schedule
IMPORTANT Shipping Update: We are making temporary adjustments to our shipping schedule during the high summer temperatures to protect the honey from exposure to excessive heat during transit.
At this time, we are shipping orders only on Mondays – Wednesdays. To protect your valuable purchase of Rare Hawaiian Honey products, all orders received after 9 am HST on Wednesdays, will be held for shipment until the following Monday so that the honey will arrive in good condition. We will monitor conditions throughout the summer season and once we feel it is safe to ship on Thursdays, we will update this notice and resume shipping on those days. Mahalo for your understanding!