General Shipping Information
Orders received by 3 pm HST Monday – Thursday will typically ship the following day. For orders received after 3 pm HST or on Friday, Saturday, Sunday and Holidays, shipping will be processed on the next business day. Please note that this will add processing time for orders, including those shipped via “FedEx”.
Free Shipping – Free shipping is available on orders of $120 or more sent to a single address within the USA. Orders with multiple “ship to” addresses may not qualify if total value of shipment per address is less than $120. Please feel free to contact us with any questions you may have. All orders that qualify for free shipping will ship via FedEx.
Shipping Large orders and Large Gift Boxes – due to size restrictions, larger orders and Large Gift Boxes do not qualify for shipping via USPS (Priority Mail/Med. Flat Rate). Please select FedEx as the shipping method for these items. If USPS (Priority Mail) is selected for large orders or those containing Large Gift Boxes, additional shipping charges may apply and your order may be delayed.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We can ship to virtually any address in the world. Note that there are restrictions on shipping honey to some international destinations. If you wish to ship to any country outside of the U.S., Canada, or Japan, please inquire with your local customs office as to whether or not there are any restrictions on the importing of organic honey to your destination, and what, if any, taxes, fees and duties may apply.
Our carrier of choice for international shipments is FedEx International Economy, which may take approx. 4-6 business days. To discuss additional shipping options, please contact us by email at [email protected] or call toll us free at 1-888-663-6639.
We are closed for most major holidays. Due to holiday closures, shipping delays may occur. For specific holidays, please check back and refer to this section for updated information during those times.
Adjusted shipping schedule for President’s Day Holiday – Please note that our offices will be closed on Monday, Feb. 19th in observance of President’s Day. We will return to normal business hours on Tuesday, Feb. 20th. Orders received after 3 pm HST on Thursday, Feb. 15th will be processed for shipping on Tuesday, Feb. 20th.