General Shipping Information
**NOTE – please see important information regarding our Holiday Shipping Schedule at the bottom of this page.
Regular Shipping Schedule – Orders received by 3 pm HST Monday – Thursday will typically ship the following day. For orders received after 3 pm HST or on Friday, Saturday, Sunday and Holidays, shipping will be processed on the next business day. Please note that this will add processing time for orders, including those shipped via “FedEx”.
Free Shipping – free shipping is available on orders of $120.00 or more sent to a single address within the USA. Orders with multiple “ship to” addresses may not qualify if total value of shipment per address is less than $120.00. Please feel free to contact us with any questions you may have. All orders that qualify for free shipping will ship via FedEx.
無料シッピング － アメリカ国内在住のお客様には、発送住所が一ヵ所で合計＄120.00ドル以上ご購入頂きますとフェデックスの送料が無料となりますので、是非ご利用ください。
Shipping Large orders and Large Gift Boxes – due to size restrictions, larger orders and Large Gift Boxes do not qualify for shipping via USPS (Priority Mail/Med. Flat Rate). Please select FedEx as the shipping method for these items. If USPS (Priority Mail) is selected for large orders or those containing Large Gift Boxes, additional shipping charges may apply and your order may be delayed.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We can ship to virtually any address in the world. Note that there are restrictions on shipping honey to some international destinations. If you wish to ship to any country outside of the U.S., Canada, or Japan, please inquire with your local customs office as to whether or not there are any restrictions on the importing of organic honey to your destination, and what, if any, taxes, fees and duties may apply.
Our carrier of choice for international shipments is FedEx International Economy, which may take approx. 4-6 business days. To discuss additional shipping options, please contact us by email at [email protected] or call toll us free at 1-888-663-6639.
国際配送にはフェデックス国際エコノミー便で約４‐６日ほど要します。 他の方法をご希望の場合は、[email protected] までお問合せください。
Holiday Shipping Schedule
Holiday Closure Notice – Please note that our offices will be closed for the Holidays from 12:00 pm on Friday, Dec. 21st thru Tuesday, Jan. 1st, 2019. We will return to normal business hours on Wednesday, January 2nd, 2019.
Orders received by 2 pm HST on Tuesday, Dec. 18th will be processed for shipment on Wednesday, Dec. 19th.
If you place your order on Tuesday, Dec. 18th, and wish to receive your order by Christmas*, you MUST choose the FedEx shipping option at checkout. (*Weather/carrier permitting, shipments within USA only, does not apply to international shipments.)
Orders received by 3 pm HST on Thursday, Dec. 20th will ship on Friday, Dec. 21st, but may not arrive in time for Christmas.
All orders received after 3 pm HST on Thursday, Dec. 20th will not be shipped until Thursday, Jan. 3rd.
We appreciate your business and wish you a very Merry Christmas & Happy New Year!