Shipping シッピング・配送

General Shipping Information

*International shipping update: Due to customs clearance delays worldwide, we are updating our international shipping policy. To place an order to ship outside of the USA, please contact us directly at [email protected] or call us at 888-886-6639 (toll-free) or 808-775-1000 (direct) so that we may assist you personally.

Modified Shipping Schedule effective June 15th – Due to our modified business hours beginning June 15th, 2020, there may be some additional delays in shipping. Orders received by 3 pm HST Monday and Tuesday will typically ship the following business day.  For details on our modified business hours, please see additional information at the bottom of this page or click on our Contact Us tab.

NOTE: Since we are closed on Wednesdays and Fridays at this time, we will make every effort to ship orders as quickly as possible, however, please note that we cannot guarantee 2 day shipping for orders received after 3 pm Tuesday.

For orders received after 3 pm HST on Tuesdays, or Holidays, shipping will be processed on the next business day. Please note that this will add processing time for orders, including those shipped via “FedEx”.  Please see our Holiday/Adjusted Hours Shipping schedule at the bottom of this page for further details as they may apply.

Enjoy free shipping on orders of $120.00 or more.*

*Offer available on orders of $120.00 or more sent to a single address within the USA. Orders with multiple “ship to” addresses may not qualify if total value of shipment per address is less than $120.00. Offer not available for international shipments. If you have any questions, please feel free to call us and we will be happy to help!

無料シッピング - アメリカ国内在住のお客様には、発送住所が一ヵ所で合計$120.00ドル以上ご購入頂きますとフェデックスの送料が無料となりますので、是非ご利用ください。

Shipping Large orders and Large Gift Boxes – due to size restrictions, larger orders and Large Gift Boxes do not qualify for shipping via USPS (Priority Mail/Med. Flat Rate). Please select FedEx as the shipping method for these items. If USPS (Priority Mail) is selected for large orders or those containing Large Gift Boxes, additional shipping charges may apply and your order may be delayed.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

International Shipments*

*International shipping update: Due to customs clearance delays worldwide, we are updating our international shipping policy. To place an order to ship outside of the USA, please contact us directly at [email protected] or call us at 888-886-6639 (toll-free) or 808-775-1000 (direct) so that we may assist you personally.

国際配送

We can ship to virtually any address in the world. Note that there are restrictions on shipping honey to some international destinations. If you wish to ship to any country outside of the U.S., Canada, or Japan, please inquire with your local customs office as to whether or not there are any restrictions on the importing of organic honey to your destination, and what, if any, taxes, fees and duties may apply.

私どもでは、全世界ほとんどの住所に発送が可能です。 しかしながら、いくつかの国・場所においてはハチミツの輸入に規制があります。アメリカ国内、カナダまたは日本以外の住所に配送ご希望の場合は、大変恐れ入りますが、輸入国の税関に、オーガニックハチミツの輸入が可能か否か、可能な場合の重さ・数量などの制限、輸入に関わる税金や通関料などをお客様ご自身でご確認下さいますよう、よろしくお願い致します。

Our carrier of choice for international shipments is FedEx International Economy, which may take approx. 4-6 business days. To discuss additional shipping options, please contact us by email at info[email protected] or call toll us free at 1-888-663-6639.

国際配送にはフェデックス国際エコノミー便で約4‐6日ほど要します。 他の方法をご希望の場合は、[email protected] までお問合せください。

Holiday/Adjusted Hours Shipping Schedule

Beginning June 15, 2020, we will have temporary, modified hours of operation. We will be open Mondays & Tuesdays from 9 am to 4 pm HST and Thursdays from 9 am to 12 pm HST, closed on Wednesdays & Fridays. We appreciate your understanding during this time!